Most of us who are avid users of the Internet while going to a restaurant open the food ordering app Zomato to check for reviews and also for other best options available nearby. Food ordering app Zomato becomes a prominent habit for the people to check for the restaurants, their positive/negative reviews even the discount code they are offering. All this from Zomato just did not come in overnight, Zomato was founded in 2008 and has come a long way. Zomato is not limited to only India and its cities; they offer services in 24 countries.
Before we dig deep into the Zomato refund trick, let us first understand the Zomato app.
Understanding the Zomato App
For using the Zomato app just sign in, it will detect your current location and allows you to label your address as Home, Work, Hotel, and other.
Once you add your delivery address it will list down the best-rated nearest restaurants. Even you can see the first four filters above the listing (Meals for one, Zomato Gold, Great offers, and Hygiene rated.) that will make it very easy for you to select your favorite appetite.
On the profile section, you can find your orders, favorite orders, Address book, Online ordering help, etc. The profile section is most important if you are looking for a Zomato refund trick.
Why do you need a Zomato refund?
Not all have a pleasant online ordering experience. There are times when you get the food that is stale, burnt, not according to the taste you are expecting, etc. In that situation, the best thing is to get a refund. You will require a Zomato refund trick to get your money back.
Zomato Refund Trick
Zomato refund trick is very simple, does not require any third party app involvement. Follow the below step by step guide to get a refund from the Zomato app.
Step 1: Go to your profile.
Step 2: Click on the “Your Orders”
Step 3: Select your order
Step 4: Click on the Support in the top right corner.
Step 5: In the chat section select the order you are seeking for a refund.
Step 6: In the list of options select the reason “I have food taste, quality and quantity issue with my order”
Step 7: Select and confirm the food from the list (if you have ordered multiple items) and describe the reason.
Step 8: Zomato chats support executive will offer you two options either a Zomato code of the same amount or a refund to the original mode of payment.
Other Zomato Refund Trick
The above steps sometimes lead to the chatbot ending up with the message of “You can rate restaurants to some start blah blah” but this never will give you the money you have spent on the food ordered on the Zomato. This Zomato refund trick is very hassle-free and will end in a refund for sure.
For this, you need to email Zomato at firstname.lastname@example.org with your issue with the food along with the order id. Make sure to mail them through your mail from which you have ordered. Their team will review your issue within 24 hours, sometimes it will take a long time but if the concern you raised is genuine they will refund you on the original mode of payment. In case if you selected “pay on delivery” a promo code of the same amount will be shared.