Most of us who are avid users of the Internet while going to a restaurant open the food ordering app Zomato to check for reviews and also for other best options available nearby. Food ordering app Zomato becomes a prominent habit for the people to check for the restaurants, their positive/negative reviews even the discount code they are offering. All this from Zomato just did not come in overnight, Zomato was founded in 2008 and has come a long way. Zomato is not limited to only India and its cities; they offer services in 24 countries. Here is free paper trading apps.
Before we dig deep into the Zomato refund trick, let us first understand the Zomato app.
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Understanding the Zomato App
It might be hard for you to believe this, but some of our users might be new to the concept of online food ordering. In this case, they will have a lot of questions in their mind related to the same.
Some of those questions might include:
- How does the Zomato app work?
- How can I order food through online apps?
- Can I trust these apps to order my food online?
- Will I get a refund if there is any type of problem with my food?
- Who pays for Zomato refund?
- What if Zomato delivery is late?
Well, calm down. Let us give you a brief description of the Zomato app.
For using the Zomato app just sign in, it will detect your current location and allows you to label your address as Home, Work, Hotel, and other.
Once you add your delivery address it will list down the best-rated nearest restaurants. Even you can see the first four filters above the listing (Meals for one, Zomato Gold, Great offers, and Hygiene rated.) that will make it very easy for you to select your favorite appetite.
On the profile section, you can find your orders, favorite orders, Address book, Online ordering help, etc. The profile section is most important if you are looking for a Zomato refund trick.
Why do you need a Zomato refund?
Not all have a pleasant online ordering experience. There are times when you get the food that is stale, burnt, not according to the taste you are expecting, etc. In that situation, the best thing is to get a refund. You will require a Zomato refund trick to get your money back.
Zomato Refund Trick- How To Get Money Back From Zomato
Zomato refund trick is very simple, does not require any third party app involvement. However, you first need to learn the process included in how to cancel order on Zomato. Also, you should be aware about the zomato refund policy. If you are already aware of it, you should then follow the below step by step guide. These steps will help you get a refund from the Zomato app.
Step 1: Go to your profile.
Step 2: Click on the “Your Orders”
Step 3: Select your order
Step 4: Click on the Support in the top right corner.
Step 5: In the chat section select the order you are seeking for a refund.
Step 6: In the list of options select the reason “I have food taste, quality and quantity issue with my order”
Step 7: Select and confirm the food from the list (if you have ordered multiple items) and describe the reason.
Step 8: Zomato chats support executive will offer you two options either a Zomato code of the same amount or a refund to the original mode of payment. You can select either one of them.
Additionally, if after a certain period, you did not get your refund, you should be aware of the procedure included in how to check refund status in Zomato.
Tips to follow for initiating a smooth refund from Zomato
Irrespective of the reason behind it, you might just directly ask for a Zomato refund. Well, then, let us tell you that there are certain tips that you should consider before and while doing the same. These tips will make it easier for both you and the customer care person to get your money refunded. Keep reading to learn those simple yet effective refund-applying tips.
- Maintain a soft and polite tone when contacting customer care support. You need to keep in mind that the person on the other side is just doing their job. Hence, be kind and avoid rudeness as much as possible.
- Don’t mix different reasons when explaining the cause of asking for a refund. It would be best if you stated your reason precisely, in clear words. This will let the customer care person understand the reason behind you asking for a refund. Once they get your point, they might swiftly initiate a Zomato refund on your account.
- In some cases, you might not be able to provide Zomato customer care with the evidence of the mishappening. On the other hand, some situations will let you gather evidence. Hence, if possible, always provide evidence of the reason behind asking for a Zomato refund. The evidence can be in the form of pictures, videos, bills, etc.
- Patience is the key! Sometimes, Zomato might initiate a refund within a few minutes or hours. However, in some situations, your money could take as long as a week or even a month to get refunded back to you. Well, whatever might be the case, we recommend you stay calm and patient. Stressing over this situation simply isn’t worth it.
A Simple Yet Easy Zomato Refund Trick to Get A Zomato Refund!
If you know how to check zomato refund and could not find any refunded money or voucher in your account then you can follow this additional trick on how to get refund from Zomato for bad food.
The steps that we mentioned above will sometimes lead to the chatbot ending up with the message. These messages might include “You can rate restaurants to some start blah blah” but this never will give you the money you have spent on the food ordered on the Zomato. In this case, you can follow this easy trick that we are going to explain. This Zomato refund trick is very hassle-free and will end in a refund for sure.
For this, you need to email Zomato at [email protected] with your issue with the food along with the order id. Make sure to mail them through your mail from which you have ordered. Their team will review your issue within 24 hours, sometimes it will take a long time but if the concern you raised is genuine they will refund you on the original mode of payment. In case if you selected “pay on delivery” a promo code of the same amount will be shared.
Winding Up
This was our blog on the complete steps included in how to get a refund on the Zomato app. Also, we listed some additional tips that you can consider to experience a smooth process for getting your money back. After reading our blog, you might have understood that getting a refund is a simple process. However, it may take longer some time. But you can be assured that your money is safe with Zomato, and they will return it to you for sure.
Frequently Asked Questions (FAQs)
Q1. Why would someone apply for a refund from Zomato?
Ans. Online food ordering apps were invented so that people can order their favorite food at any time from the convenience of their homes. However, not all users have a smooth and pleasant time while ordering their food. There might be some situations like late delivery, spoiled, wrong order, etc. In situations like these, you will not want your money to be wasted. As a result, you will have to apply for a Zomato refund.
Q2. What are the next steps to apply for a refund on Zomato after clicking on the support option?
Ans. You are very close to applying for your Zomato refund once you have clicked the support option. A chat box will pop over there. There will be certain reasons listed out of which one might be the reason you are applying for a refund. Click that reason and confirm it. That’s it. Your refund request must have reached Zomato customer care. They will further assign a person to handle and proceed with your refund.
Q3. I just abused the Zomato customer care person for not returning my money. Did I do the right thing?
Ans. No, not at all. Abusing or even talking rudely to the customer care person is not at all acceptable. You cannot disrespect a person just to get your money back. Also, you need to keep in mind that they are just employees of Zomato and not the owner. Hence, let them take their time. Maintain patience and kindness when asking for a refund. The customer care person will get back to you as soon as they understand your problem and further cross-check everything.
Q4. How long does it take to get my money refunded from Zomato?
Ans. Getting your money refunded from Zomato is an easy process. It will hardly take five minutes to ask for a refund. Additionally, according to Zomato’s terms and conditions, it usually takes somewhere between 24 hours to 72 hours to get your money back. This means that after applying for a refund, you will get your money back within 1 to 3 business days.
Q5. Can I ask for a refund if my food is delivered 10 minutes late but it is in a perfect condition?
Ans. Yes, you can ask for a refund if your food is delivered late. However, we suggest that instead of asking for the entire money, ask Zomato to eliminate the delivery charges on your next order. This is because there are certain reasons due to which a delivery guy might delay your food delivery. Also, 10 minutes isn’t a lot.
